Refund policy

RETURNS, REPRINTS, AND ORDER ISSUES

Last updated: September 6, 2026

Most products sold by Raging River of Peace Apparel are customized or produced on demand specifically for each customer. This policy applies to purchases made through our online store and direct invoices.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, has a manufacturing or printing defect, or does not match what you ordered, please notify us within 30 calendar days of delivery.

Email rropapparel@gmail.com and include:

  • Your name and order number
  • A brief description of the discrepancy
  • Clear photographs showing the entire item and a close-up of the problem
  • A photograph of the shipping package and label if the item was damaged during delivery

All claims must be submitted directly to Raging River of Peace Apparel. Please do not contact our production or fulfillment partners. We will review the information and work with them on your behalf.

REPRINTS, REPLACEMENTS, AND REFUNDS

After an eligible claim is reviewed and approved, we will arrange a reprint or replacement at no additional cost. If a reprint or replacement is unavailable, we may issue a refund to the original payment method.

Please keep the item and its original packaging until your claim is resolved. Do not mail or return an item unless Raging River of Peace Apparel provides return instructions.

CUSTOM AND MADE-TO-ORDER ITEMS

Because our products are customized or made to order, we do not accept returns or exchanges for:

  • Choosing the wrong size, color, style, or quantity
  • Buyer’s remorse or a change of mind
  • Artwork, spelling, colors, placement, sizes, or quantities that the customer reviewed and approved
  • Damage caused by normal wear, improper washing, misuse, or failure to follow product-care instructions

Please carefully review product options, size information, personalization, spelling, and approved designs before placing or approving an order.

CHANGES AND CANCELLATIONS

Custom orders may enter production quickly. Contact us immediately if you need to request a change or cancellation. Changes and cancellations cannot be guaranteed after production has started.

CONTACT US

For any return, reprint, replacement, refund, or order-discrepancy question, email rropapparel@gmail.com.

This policy does not limit any rights that cannot be excluded under applicable law.