Frequently Asked Questions
Is there a minimum order?
Most custom and made-on-demand products do not require a large minimum order. Some specialty items or pricing options may have quantity requirements, which will be explained before you order.
Can I order just one item?
Yes. One-off and small-batch orders are a major part of what we do.
Can you use my business logo?
Yes. Send us the best-quality version you have. By submitting artwork, you confirm that you own it or have permission to use it.
Can you help create a design?
Yes. You can send a finished design, a rough idea, or inspiration and we can discuss the best way to prepare it for your product.
How long will my order take?
Turnaround depends on the product, artwork, quantity, and current production schedule. We will discuss timing before production, especially when you have an event or deadline.
Can each employee order separately?
Yes. We can place approved business products online so each person can choose a size, order the quantity needed, pay separately, and have eligible products shipped directly.
Do you offer bulk orders?
Yes. Contact us before placing a larger order so we can review the product, deadline, and best available pricing.
What should I send with my request?
Include your logo or idea, preferred colors, product type, quantity, sizes, deadline, and any placement instructions.
What if I notice a mistake after ordering?
Contact us immediately. Custom products may enter production quickly, so changes cannot be guaranteed once production begins.